Safety by Offineeds offers you a 7 Day Replacement Guarantee on defective or wrong items delivered. Notify us of any problems, damages or defects within 7 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.
In order to get a defective item replaced or in case of having received the wrong item
• Email us on [email protected] within 7 days of receipt of the goods.
• The defective/wrong product will be recalled and a replacement will be shipped immediately.
• The cost of sending the defective product back to us must be borne by the buyer. Note: If you receive a package that is open or looks to have been tampered with, do not accept it. Contact our Customer Support on 8867257359, and we will have the issue resolved quickly. Apart from condition reserved herein above, the following products shall not be eligible for return or replacement under this 7 Day Replacement Guarantee, viz:
• Any product that exhibits physical damage to the box or to the product.
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
• Any product without a valid, readable, unhampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
• Any products from the ‘Protection Wear’ category on the website.
You can cancel orders placed online, before they have been shipped.
Your payment will be refunded in full, if the cancellation has been made before the order is shipped out.
Unfortunately, an order cannot be cancelled once the item has been shipped out or after it has been delivered to you.
Email us on [email protected] or call us on 8867257359 within 7 days of receipt of the goods if you want to return the products you have purchased, provided that they comply with our Returns Policy.